The Hayward Water provides water for about 151,600 residents living in the Hayward area. Established in 1957, The City of Hayward Water purchases all of its water from the San Francisco Public Utilities Commission (SFPUC), which draws its surface water supply from The Hetch Hetchy watershed and the Alameda Watershed, and supplemented by a small amount of groundwater from Sunol Filter Galleries near the town of Sunol.
Hayward City Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Hayward Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Hayward Water System Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
777 B Street
Hayward, California 94541
510-583-4600
Environment@hayward-ca.gov
Emergency (24 hours - broken water main or pipeline, etc.)
510-293-7000
Pay Your Hayward Water Bill
Already have an account?
If you already have an account, you just need to login to the Hayward Water site. Hayward Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Hayward Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Hayward Water Service
Starting Your Service
When you move to a new home in Hayward City, you'll most likely already have running water, but you'll still need to set up water service with the Hayward Water. Luckily, Hayward has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Hayward City, you'll need to stop your water service with the Hayward Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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