The Hayward Water provides water for about 151,600 residents living in the Hayward area. Established in 1957, The City of Hayward Water purchases all of its water from the San Francisco Public Utilities Commission (SFPUC), which draws its surface water supply from The Hetch Hetchy watershed and the Alameda Watershed, and supplemented by a small amount of groundwater from Sunol Filter Galleries near the town of Sunol.

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Hayward City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Hayward Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2019)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Hayward Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Hayward Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Lead Report (2019)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Hayward Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Hayward Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Hayward Water System Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
777 B Street
Hayward, California 94541

510-583-4600
Environment@hayward-ca.gov

Emergency (24 hours - broken water main or pipeline, etc.)
510-293-7000

Pay Your Hayward Water Bill

Already have an account?

If you already have an account, you just need to login to the Hayward Water site. Hayward Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Hayward Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Hayward Water Service

Starting Your Service

When you move to a new home in Hayward City, you'll most likely already have running water, but you'll still need to set up water service with the Hayward Water. Luckily, Hayward has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hayward City, you'll need to stop your water service with the Hayward Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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