The San Francisco Public Utilities Commission (SFPUC) - City Distribution Division, a public community water system, provides water for about 884,363 residents living in the area of San Francisco, a cultural, commercial, and financial center in the state of California. Established in 1932, the San Francisco Public Utilities Commission - City Distribution Division System currently obtains its supply from a blend of sources, including water from the Tuolumne River in the Sierra Nevada, from protected local watersheds in the East Bay and on the Peninsula, and groundwater stored in the Westside Basin, an aquifer extending from Golden Gate Park in San Francisco southward through Millbrae.
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San Francisco Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires San Francisco Public Utilities Commission - City Distribution Division to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2018)

B-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about San Francisco Public Utilities Commission - SFPUC? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, San Francisco Public Utilities Commission - SFPUC received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Lead Report (2018)

B-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about San Francisco Public Utilities Commission - SFPUC? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, San Francisco Public Utilities Commission - SFPUC received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact San Francisco Public Utilities Commission - City Distribution Division Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
525 Golden Gate Avenue
San Francisco, California 94102

415-551-3000
customerservice@sfwater.org

Emergency (24 hours - broken water main or pipeline, etc.)
415-701-2311

Pay Your San Francisco Public Utilities Commission - SFPUC Bill

Already have an account?

If you already have an account, you just need to login to the San Francisco Public Utilities Commission - SFPUC site. San Francisco Public Utilities Commission - SFPUC accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the San Francisco Public Utilities Commission - SFPUC website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start San Francisco Water Service

Starting Your Service

When you move to a new home in San Francisco, you'll most likely already have running water, but you'll still need to set up water service with the San Francisco Public Utilities Commission - SFPUC. Luckily, San Francisco has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in San Francisco, you'll need to stop your water service with the San Francisco Public Utilities Commission - SFPUC, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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