San Jose Water provides water for more than 1,000,000 people living in San Jose, California and the surrounding communities. To help the area sustain its rapid growth, San Jose Water collects water from three sources: the Santa Clara groundwater basin (38%), the Sacramento-San Joaquin Delta (55%), and the local watershed in the Santa Cruz Mountains (7%).

San Jose Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires San Jose Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about San Jose Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, San Jose Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact San Jose Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
110 West Taylor St.
San Jose, California 95110

408- 279-7900
customer.service@sjwater.com

Emergency (24 hours - broken water main or pipeline, etc.)
408-279-7900

Pay Your San Jose Water Bill

Already have an account?

If you already have an account, you just need to login to the San Jose Water site. San Jose Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the San Jose Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start San Jose Water Water Service

Starting Your Service

When you move to a new home in San Jose, you'll most likely already have running water, but you'll still need to set up water service with the San Jose Water. Luckily, San Jose Water has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in San Jose, you'll need to stop your water service with the San Jose Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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