Santa Rosa has multiple water providers: City of Santa Rosa Water and California American Water - Larkfield. This page provides information about City of Santa Rosa Water.

The City of Santa Rosa Water Sprovides water for about 175,155 residents living in the Santa Rosa area. Established in 1959, the City of Santa Rosa Water collects water primarily from the Russian River (surface water) supplied by the Sonoma County Water Agency (SCWA), and from the two (2) city-owned and operated local groundwater production wells, to supplement water received from the Water Agency.

Santa Rosa Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Santa Rosa Utilities Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City of Santa Rosa Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City of Santa Rosa Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Santa Rosa has multiple water providers: City of Santa Rosa Water and California American Water - Larkfield. This page provides water quality information for City of Santa Rosa Water.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Santa Rosa has multiple water providers: City of Santa Rosa Water and California American Water - Larkfield. This page provides water quality information for City of Santa Rosa Water.

Contact Santa Rosa Utilities Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
35 Stony Point Road
Santa Rosa, California 95401

707-543-4200
waterbilling@srcity.org

Emergency (24 hours - broken water main or pipeline, etc.)
707-543-3805

Pay Your City of Santa Rosa Water Bill

Already have an account?

If you already have an account, you just need to login to the City of Santa Rosa Water site. City of Santa Rosa Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City of Santa Rosa Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Santa Rosa Water Service

Starting Your Service

When you move to a new home in Santa Rosa, you'll most likely already have running water, but you'll still need to set up water service with the City of Santa Rosa Water. Luckily, Santa Rosa has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Santa Rosa, you'll need to stop your water service with the City of Santa Rosa Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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