The Hays City Water Water provides water for about 20,845 residents living in the Hays area. Established in 1867, the Hays City Water Water collects water from 37 groundwater wells. Twelve are shallow wells south of in Hays and receive their water from the Smoky Hill Aquifer. Thirteen shallow wells in and around Hays and receive their water from the Big Creek Aquifer. Six deep wells receive their water from the Dakota Aquifer in the southwest of Hays, and six remediation wells are located in south Hays.

Hays Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Hays City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Hays Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Hays Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Hays City Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 490
Hays, Kansas 67601

785-628-7380
jcrispin@haysusa.com

Emergency (24 hours - broken water main or pipeline, etc.)
785-628-7380

Pay Your Hays Water Bill

Already have an account?

If you already have an account, you just need to login to the Hays Water site. Hays Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Hays Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Hays Water Service

Starting Your Service

When you move to a new home in Hays, you'll most likely already have running water, but you'll still need to set up water service with the Hays Water. Luckily, Hays has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hays, you'll need to stop your water service with the Hays Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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