The Wichita Public Works and Utilities Company supplies water for many of the 645,000 residents of the Wichita, Kansas metropolitan area. To ensure that there's enough water to sustain the area's growth, the Wichita Public Works Company collects water from the Arkansas and Little Arkansas Rivers and also the Equus Beds aquifer.
Wichita Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Wichita Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Wichita main water system here:
Contact Wichita Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
316-265-1300 (Mon–Fri, 9:00 AM–5:00 PM)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your Wichita Water Bill
Already have an account?
If you already have an account, you just need to login to the Wichita Water site. Wichita Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Wichita Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Wichita Water Service
Starting Your Service
When you move to a new home in Wichita, you'll most likely already have running water, but you'll still need to set up water service with the Wichita Water. Luckily, Wichita has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in Wichita, you'll need to stop your water service with the Wichita Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.