The City of Paola Water supplies water to about 5,786 residents living in the Paola area in Miami County, Kansas. Water sources include rivers, lakes, streams, ponds, reservoirs, springs, and wells. The City of Paola Water Department purchases water from the Marais Des Cygneis Public Utility Authority through a Consecutive Connection. The water is fluoridated and chlorinated to improve its quality before use.

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Paola Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Paola Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Paola Utilities website.

Contact City Of Paola Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
19 E Peoria
Po Box 409
Paola, Kansas 66071-0409

phone
Sfleming@Cityofpaola.Com

Emergency (24 hours - broken water main or pipeline, etc.)
913-259-3600

Pay Your City Of Paola Utilities Bill

Already have an account?

If you already have an account, you just need to login to the City Of Paola Utilities site. City Of Paola Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Paola Water Service

Starting Your Service

When you move to a new home in Paola, you'll most likely already have running water, but you'll still need to set up water service with the City Of Paola Utilities. Luckily, Paola has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Paola, you'll need to stop your water service with the City Of Paola Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.