Kansas City Board Of Public Utilities
The Kansas Water, under the City Board of Public Utilities (BPU), provides water for about 152,938 residents living in the Kansas area. Established in 1909, the Kansas City Board of Public Utilities BPU water is collected and filtered through two horizontal collector wells in an aquifer deep below the Missouri River.
Kansas City Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Kansas City Board Of Public Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Kansas City main water system here:
Contact Kansas City Board Of Public Utilities Customer Service
Have a Question, Issue or Comment?
Main Customer Service
913-573-9622 (Mon–Fri, 8:00 AM–5:00 PM)
No email provided. Please visit the contact form. https://www.bpu.com/forbusiness/contactus.aspx
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your Kansas Water Bill
Already have an account?
If you already have an account, you just need to login to the Kansas Water site. Kansas Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Kansas Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Kansas City Water Service
Starting Your Service
When you move to a new home in Kansas City, you'll most likely already have running water, but you'll still need to set up water service with the Kansas Water. Luckily, Kansas City has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in Kansas City, you'll need to stop your water service with the Kansas Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.