The City of Iola provides water services to about 10,609 residents living in the Iola area of Allen County, Kansas. The City of Iola Water Department collects water from the Neosho River through the surface water Neosho River Intake 998, and it treats water at its treatment facility to improve the quality. The water contains a fluoride additive for strong teeth and is chlorinated to prevent bacterial growth. 

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Iola Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Iola Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Iola Utilities website.

Contact City Of Iola Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1220 Hwy 54 W
Po Box 308
Iola, Kansas 66749

phone
Toby.Ross@Cityofiola.Com

Emergency (24 hours - broken water main or pipeline, etc.)
620-365-4940

Pay Your City Of Iola Utilities Bill

Already have an account?

If you already have an account, you just need to login to the City Of Iola Utilities site. City Of Iola Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Iola Water Service

Starting Your Service

When you move to a new home in Iola, you'll most likely already have running water, but you'll still need to set up water service with the City Of Iola Utilities. Luckily, Iola has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Iola, you'll need to stop your water service with the City Of Iola Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.