The City Of Ottawa Water Department supplies water to about 12,254 residents living in the Ottawa area in Franklin County, Kansas. Founded in 1980, the City Of Ottawa Water Department draws water from the Marais des Cygnes River and maintains storage in Pomona and Melvern Reservoirs for drought resiliency.


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Ottawa Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Ottawa Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Ottawa Water Department website.

Contact City Of Ottawa Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
101 S Hickory St
Po Box 60
Ottawa, Kansas 66067

phone
Joleson@Ottawaks.Gov

Emergency (24 hours - broken water main or pipeline, etc.)
785-214-4279

Pay Your City Of Ottawa Water Department Bill

Already have an account?

If you already have an account, you just need to login to the City Of Ottawa Water Department site. City Of Ottawa Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Ottawa Water Service

Starting Your Service

When you move to a new home in Ottawa, you'll most likely already have running water, but you'll still need to set up water service with the City Of Ottawa Water Department. Luckily, Ottawa has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Ottawa, you'll need to stop your water service with the City Of Ottawa Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.