The Town of Andover Water, under the Town Department of Public Works, provides water for about 33,201 residents living in the area of Andover, Massachusetts. Established in 1646, the Town of Andover Water Division currently obtains its supply from a combination of the three surface water sources: the Haggett’s Pond and supplemented with additional waters from the Fish Brook and Merrimack River.

Andover Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Andover Water Treatment Plant to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

D+

Below Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Andover Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Andover Water Department received a below-average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

D+

Below Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Andover Water Department received a below-average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Contact Andover Water Treatment Plant Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
PO Box 99
Andover, Massachusetts 01810

978-623-8906
dpw-watersewer@andoverma.gov

Emergency (24 hours - broken water main or pipeline, etc.)
978-475-1212

Pay Your Andover Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Andover Water Department site. Andover Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Andover Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Andover Water Service

Starting Your Service

When you move to a new home in Andover, you'll most likely already have running water, but you'll still need to set up water service with the Andover Water Department. Luckily, Andover has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Andover, you'll need to stop your water service with the Andover Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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