Hanover Water Department provides water for about 14,547 people living in the Hanover area of Plymouth County. Hanover Water Department collects water from nine groundwater wells. The Water Department is responsible for operating and maintaining three drinking water treatment facilities, three water storage tanks, 110 miles of water mains, 1,200 fire hydrants, 1,400 valves, 5,000 water services, and 300 backflow prevention devices.

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Hanover Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Hanover Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Hanover Water Department website.

Contact Hanover Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
40 Pond Street
Hanover, Massachusetts 02339

781-826-3189
water@hanoverdpw.org

Emergency (24 hours - broken water main or pipeline, etc.)
781-826-3189

Pay Your Hanover Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Hanover Water Department site. Hanover Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Hanover Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Hanover Water Service

Starting Your Service

When you move to a new home in Hanover, you'll most likely already have running water, but you'll still need to set up water service with the Hanover Water Department. Luckily, Hanover has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hanover, you'll need to stop your water service with the Hanover Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.