The City of Marlborough Water Division, under the City Department of Public Works, provides water for about 38,499 residents living in the area of Marlborough, Massachusetts. Established in 1660, the City of Marlborough Water Division currently obtains its supply via purchase from the Massachusetts Water Resources Authority (MWRA), which uses surface water sources - the Quabbin Reservoir and the Wachusett Reservoir.
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Marlborough Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Marlborough Department of Public Works Water Division to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

C-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Marlborough DPW? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Marlborough DPW received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Lead Report (2020)

C-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Marlborough DPW? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Marlborough DPW received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Contact Marlborough Department of Public Works Water Division Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
135 Neil Street
Marlborough, Massachusetts 01752

508-624-6910
dpw@marlborough-ma.gov

Emergency (24 hours - broken water main or pipeline, etc.)
508-624-6910

Pay Your Marlborough DPW Bill

Already have an account?

If you already have an account, you just need to login to the Marlborough DPW site. Marlborough DPW accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Marlborough DPW website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Marlborough Water Service

Starting Your Service

When you move to a new home in Marlborough, you'll most likely already have running water, but you'll still need to set up water service with the Marlborough DPW. Luckily, Marlborough has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Marlborough, you'll need to stop your water service with the Marlborough DPW, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.