North Adams Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires North Adams Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the North Adams Water Department website.

Contact North Adams Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
59 Hodges Cross Road
North Adams, Massachusetts 01247

413-662-3157
public_services@northadams-ma.gov

Emergency (24 hours - broken water main or pipeline, etc.)
413-662-3157

Pay Your North Adams Water Department Bill

Already have an account?

If you already have an account, you just need to login to the North Adams Water Department site. North Adams Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the North Adams Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start North Adams Water Service

Starting Your Service

When you move to a new home in North Adams, you'll most likely already have running water, but you'll still need to set up water service with the North Adams Water Department. Luckily, North Adams has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in North Adams, you'll need to stop your water service with the North Adams Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.