The North Reading Water Department, a public community water system under the City Department of Public Works, provides water for about 15,500 residents living in North Reading, Middlesex County, Massachusetts. Established in 1936, the North Reading Water Department System currently draws groundwater from four active wellfields: the Lakeside Boulevard Wellfield, the Route 125 Well, the Railroad Bed Wellfield, and the Central Street Wellfield and maintains the Route 125 Well, the Railroad Bed Wellfield, and the Central Street Wellfield. In addition to these wellfields, North Reading maintains two active interconnections purchased from the Town of Andover that are used to supplement wells.

North Reading Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires North Reading Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the North Reading Water Department website.

Contact North Reading Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
235 North Street
North Reading, Massachusetts 01864

978-664-6060
(E-mail not available)

Emergency (24 hours - broken water main or pipeline, etc.)
978-664-3112

Pay Your North Reading Water Department Bill

Already have an account?

If you already have an account, you just need to login to the North Reading Water Department site. North Reading Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the North Reading Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start North Reading Water Service

Starting Your Service

When you move to a new home in North Reading, you'll most likely already have running water, but you'll still need to set up water service with the North Reading Water Department. Luckily, North Reading has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in North Reading, you'll need to stop your water service with the North Reading Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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