The Northborough Water Department, a public community water system under the City Department of Public Works, provides water to about 11,482 residents living in Northborough, a town in Worcester County, Massachusetts. Founded in 1766, the Northborough Water Department System currently purchases its surface water supply from two pristine reservoirs in central Massachusetts, the Wachusett Reservoir, 35 miles from Boston, and the Quabbin Reservoir, 65 miles from Boston, with a total daily average of 200 million gallons of pure water from these two interconnected reservoirs. The Ware River provides a backup water supply as the need arises.
Northborough Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Northborough Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Northborough Water Department website.
Contact Northborough Water Department Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
63 Main St
Northborough, Massachusetts 1532
phone
Scharpentier@Town.Northborough.Ma.Us
Emergency (24 hours - broken water main or pipeline, etc.)
5083935030
Pay Your Northborough Water Department Bill
Already have an account?
If you already have an account, you just need to login to the Northborough Water Department site. Northborough Water Department accepts credit cards, debit, and direct deposit. Click here to login.
How to Start Northborough Water Service
Starting Your Service
When you move to a new home in Northborough, you'll most likely already have running water, but you'll still need to set up water service with the Northborough Water Department. Luckily, Northborough has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Northborough, you'll need to stop your water service with the Northborough Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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