The Norton Water Department, a public community water system under the City Department of Public Works, provides water for about 19,031 residents living in the area of Norton, Massachusetts. Established in 1711, the Norton Water Department System is currently obtaining its supply from five gravel-packed wells that pump water from the Canoe River Aquifer, located within the Taunton River Basin.
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Norton Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Norton Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Norton Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Norton Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Lead Report (2020)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Norton Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Norton Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Norton Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
166 John Scott Boulevard
P.O. Box 1168
Norton, Massachusetts 02766

508-285-0280
No email provided. Please visit the contact form. https://www.nortonma.org/user/506/contact

Emergency (24 hours - broken water main or pipeline, etc.)
508-285-0280

Pay Your Norton Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Norton Water Department site. Norton Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Norton Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Norton Water Service

Starting Your Service

When you move to a new home in Norton, you'll most likely already have running water, but you'll still need to set up water service with the Norton Water Department. Luckily, Norton has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Norton, you'll need to stop your water service with the Norton Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.