The Massachusetts Water Resources Authority - Winthrop provides water for about 17,497 people living in the Winthrop area, Suffolk County, Massachusetts. Established in 1984, the Massachusetts Water Resources Authority - Winthrop collects water from Quabbin Reservoir, Wachusett Reservoir, and Ware River.

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Winthrop Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Massachusetts Water Resources Authority - Winthrop to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Massachusetts Water Resources Authority - Winthrop website.

Contact Massachusetts Water Resources Authority - Winthrop Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
100 Kennedy Drive
Winthrop, Massachusetts 02152

617-846-1341
No email provided. Please visit the contact form. https://www.town.winthrop.ma.us/home/webforms/contact-us

Emergency (24 hours - broken water main or pipeline, etc.)
617-846-1221

Pay Your MWRA Bill

Already have an account?

If you already have an account, you just need to login to the MWRA site. MWRA accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the MWRA website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Winthrop Water Service

Starting Your Service

When you move to a new home in Winthrop, you'll most likely already have running water, but you'll still need to set up water service with the MWRA. Luckily, Winthrop has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Winthrop, you'll need to stop your water service with the MWRA, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.