The Altoona Water Authority (AWA) provides water for about 62,500 residents living in the area of Altoona City, Pennsylvania. Established in 1981, the Altoona Water Authority is currently obtaining its supply from surface water sources, 12 reservoirs in the Juniata River watershed of the Susquehanna River Basin.

Altoona City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Altoona Water Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Altoona Water Authority? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Altoona Water Authority received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Altoona Water Authority Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
900 Chestnut Ave.
Altoona, Pennsylvania 16601

814-949-2540
No email provided. Please visit the contact form. https://www.altoonawater.com/contact

Emergency (24 hours - broken water main or pipeline, etc.)
814-949-2214

Pay Your Altoona Water Authority Bill

Already have an account?

If you already have an account, you just need to login to the Altoona Water Authority site. Altoona Water Authority accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Altoona Water Authority website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Altoona Water Service

Starting Your Service

When you move to a new home in Altoona City, you'll most likely already have running water, but you'll still need to set up water service with the Altoona Water Authority. Luckily, Altoona has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Altoona City, you'll need to stop your water service with the Altoona Water Authority, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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