Chester Water Authority

The Chester Water Authority (CWA) provides water for about 140,437 residents living in the Chester area. Established in 1939, the Chester Water Authority collects supply from the water treated at the Octoraro Treatment Plant comes from two sources: the Octoraro Reservoir and the Susquehanna River. Both of these sources are in the Susquehanna River Basin. The water is treated and pumped to our customers from the CWA Octoraro Treatment Plant.

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Chester City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Chester Water Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2019)

C-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Chester Water Authority (CWA)? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Chester Water Authority (CWA) received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Lead Report (2019)

C-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Chester Water Authority (CWA)? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Chester Water Authority (CWA) received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Contact Chester Water Authority Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 467
Chester, Pennsylvania 19016

610-876-8181
No email provided. Please visit the contact form. http://www.chesterwater.com/contact-us.html

Emergency (24 hours - broken water main or pipeline, etc.)
610-876-8181

Pay Your Chester Water Authority (CWA) Bill

Already have an account?

If you already have an account, you just need to login to the Chester Water Authority (CWA) site. Chester Water Authority (CWA) accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Chester Water Authority (CWA) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Chester Water Service

Starting Your Service

When you move to a new home in Chester City, you'll most likely already have running water, but you'll still need to set up water service with the Chester Water Authority (CWA). Luckily, Chester has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Chester City, you'll need to stop your water service with the Chester Water Authority (CWA), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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