Pittsburgh has multiple water providers: American Water Pittsburgh, Pittsburgh Water, West View Water, Wilkinsburg-Penn Joint Water Authority (WPJWA), Plum Boro Water Authority, and Neville Township Water Department, view all. This page provides information about American Water Pittsburgh.

The Pennsylvania American Water - Pittsburgh provides water for about 686,000 residents living in the Pittsburgh (South of the Monongahela) area, Pennsylvania, including McMurray, Mon-Valley, Washington and Canonsburg. Established in 1886, the Pennsylvania American Water - Pittsburgh currently obtains its supply from two surface water treatment plants, both pull their water from the Monongahela River.

Pittsburgh Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Pennsylvania American Water - Pittsburgh to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about American Water Pittsburgh? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, American Water Pittsburgh received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Pennsylvania American Water - Pittsburgh Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
560 Horning Road
Bethel Park, Pennsylvania 15102

800-565-7292
No email provided. Please visit the contact form. https://amwater.com/paaw/customer-service-billing/customer-service-request

Emergency (24 hours - broken water main or pipeline, etc.)
800-565-7292

Pay Your American Water Pittsburgh Bill

Already have an account?

If you already have an account, you just need to login to the American Water Pittsburgh site. American Water Pittsburgh accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the American Water Pittsburgh website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Pittsburgh Water Service

Starting Your Service

When you move to a new home in Pittsburgh, you'll most likely already have running water, but you'll still need to set up water service with the American Water Pittsburgh. Luckily, Pittsburgh has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Pittsburgh, you'll need to stop your water service with the American Water Pittsburgh, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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