The Amesbury Water Department, a public community water system under the Water Division of the City Department of Public Works, provides water for about 16,283 residents living in Amesbury, a city in Essex County, Massachusetts. Established in 1668, the Amesbury Water Department System obtains its supply from a mix of sources: surface water primarily from the Powow River, with three supplementary sources from Tuxbury Pond, Lake Attitash, and Meadowbrook. During peak season, two groundwater wells are also available to augment the supply.

Amesbury Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Amesbury Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Amesbury Water Department website.

Contact Amesbury Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
39 South Hunt Road
Amesbury, Massachusetts 01913

978-388-0853
No email provided. Please visit the contact form. https://www.amesburyma.gov/users/jmason/contact

Emergency (24 hours - broken water main or pipeline, etc.)
978-388-1217

Pay Your Amesbury DPW Bill

Already have an account?

If you already have an account, you just need to login to the Amesbury DPW site. Amesbury DPW accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Amesbury DPW website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Amesbury Water Service

Starting Your Service

When you move to a new home in Amesbury, you'll most likely already have running water, but you'll still need to set up water service with the Amesbury DPW. Luckily, Amesbury has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Amesbury, you'll need to stop your water service with the Amesbury DPW, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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