The Baltimore City Department of Public Works supplies water for more than 1.8 million people living in Baltimore, Maryland and in Anne Arundel, Baltimore, Carroll, Harford, and Howard Counties. To help the area sustain its continual growth, Baltimore Water sources water from the Liberty, Loch Raven, and Prettyboy Reservoirs.

BALTIMORE Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Baltimore Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Baltimore Water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Baltimore Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

A-

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Baltimore Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
200 Holliday St, First Floor, Room 8
Baltimore, Maryland 21202

410-396-5398
brent.clemmens@baltimorecity.gov

Emergency (24 hours - broken water main or pipeline, etc.)
410-396-5398

Pay Your Baltimore Water Bill

Already have an account?

If you already have an account, you just need to login to the Baltimore Water site. Baltimore Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Baltimore Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Baltimore Water Service

Starting Your Service

When you move to a new home in BALTIMORE, you'll most likely already have running water, but you'll still need to set up water service with the Baltimore Water. Luckily, Baltimore has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in BALTIMORE, you'll need to stop your water service with the Baltimore Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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