Charles County Department of Public Works - Waldorf

The Charles County Utilities Division – Waldorf Water System, under the County Department of Public Works, provides water for about 82,731 residents living in the area of Waldorf, Maryland. Established in 1658, the Charles County Utilities Division – Waldorf Water System currently obtains its supply from a combination of sources: 15 Waldorf groundwater wells that draw water from the Patapsco and Magothy aquifers; and purchased surface water from the Washington Suburban Sanitary Commission (WSSC), which uses Patuxent and Potomac Rivers.
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Waldorf Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Charles County Department of Public Works - Waldorf to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Charles County Department of Public Works - Waldorf Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Charles County Dept. Public Works
5310 Hawthorne Road
La Plata, 20646

301-609-7400 (Mon–Fri, 7:30 AM–4:00 PM)
No email provided. Please visit the contact form. https://www.charlescountymd.gov/contact/Water%20and%20Sewer%20Operations%20and%20Maintenance

Emergency (24 hours - broken water main or pipeline, etc.)
301-609-7400

Pay Your Charles County Water Bill

Already have an account?

If you already have an account, you just need to login to the Charles County Water site. Charles County Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Charles County Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Waldorf Water Service

Starting Your Service

When you move to a new home in Waldorf, you'll most likely already have running water, but you'll still need to set up water service with the Charles County Water. Luckily, Waldorf has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Waldorf, you'll need to stop your water service with the Charles County Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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