The Town of Poolesville provides water services to about 6,000 residents living in the Poolesville area of Montgomery County, Maryland. Poolesville Water Department collects water from 10 Wells drilled 285 to 800 feet deep into the New Oxford Formation Aquifer. The wells produce groundwater except #2 Well, which is under the direct influence of surface water. The water is disinfected with chlorine, stored in a 500,000-gallon elevated storage tank near the High School and one million-gallon standpipe in the Woods of Tama, and distributed through 25 miles of the ductile iron water pipe system. 

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Poolesville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Poolesville Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Poolesville Water website.

Contact Poolesville Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Town Of Poolesville
P.O. Box 158
Poolesville, Maryland 20837


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Poolesville Water Bill

Already have an account?

If you already have an account, you just need to login to the Poolesville Water site. Poolesville Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Poolesville Water Service

Starting Your Service

When you move to a new home in Poolesville, you'll most likely already have running water, but you'll still need to set up water service with the Poolesville Water. Luckily, Poolesville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Poolesville, you'll need to stop your water service with the Poolesville Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.