The Billerica Water Works provides water for about 40,243 residents living in the Billerica area. Established in 1897, the Billerica Water Works collects its supply from a surface water source, the Concord River.

Billerica Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Billerica Water Works to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Billerica Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Billerica Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Billerica Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Billerica Water Works Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
270 Treble Cove Road
Billerica, Massachusetts 01862

978-671-0957
jmcgovern@town.billerica.ma.us

Emergency (24 hours - broken water main or pipeline, etc.)
978-671-0957

Pay Your Billerica Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Billerica Water Department site. Billerica Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Billerica Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Billerica Water Service

Starting Your Service

When you move to a new home in Billerica, you'll most likely already have running water, but you'll still need to set up water service with the Billerica Water Department. Luckily, Billerica has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Billerica, you'll need to stop your water service with the Billerica Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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