The California American Water Company - Monterey, a subsidiary of American Water (NYSE: AWK), provides water for about 95,093 residents living in the area of Pacific Grove, California. Established in 1886, the California American Water Company - Monterey currently obtains its supply from a combination of sources: groundwater from wells that pump water from the Santa Margarita, Paso Robles, and Carmel Alluvial Aquifers; and surface water from the Sand City Desalination Plant.

Pacific Grove Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires California American Water Company - Monterey to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Cal Am Water Monterey? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Cal Am Water Monterey received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact California American Water Company - Monterey Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
511 Forest Lodge Road, Suite 100
Pacific Grove, California 93950

831-646-3287
No email provided. Please visit the contact form. https://amwater.com/caaw/customer-service-billing/customer-service-request

Emergency (24 hours - broken water main or pipeline, etc.)
888-237-1333

Pay Your Cal Am Water Monterey Bill

Already have an account?

If you already have an account, you just need to login to the Cal Am Water Monterey site. Cal Am Water Monterey accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Cal Am Water Monterey website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Pacific Grove Water Service

Starting Your Service

When you move to a new home in Pacific Grove, you'll most likely already have running water, but you'll still need to set up water service with the Cal Am Water Monterey. Luckily, Pacific Grove has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Pacific Grove, you'll need to stop your water service with the Cal Am Water Monterey, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

Latest Updates