Carlisle has multiple water providers: Carlisle Water Department and North Middleton Authority. This page provides information about Carlisle Water Department.
The Carlisle Borough Municipal Authority (CBMA), under the Borough Water Resources Department, provides water for about 30,314 residents living in the Carlisle area, Pennsylvania. Established in 1751, the Carlisle Borough Municipal Authority currently obtains its supply from a surface water source, the Conodoguinet Creek Watershed.Carlisle Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Carlisle Water Treatment Plant to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Carlisle Water Treatment Plant Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
53 W South St
Carlisle, Pennsylvania 17013
717-240-6930
publicworks@carlislepa.org
Emergency (24 hours - broken water main or pipeline, etc.)
717-240-6981
Pay Your Carlisle Water Department Bill
Already have an account?
If you already have an account, you just need to login to the Carlisle Water Department site. Carlisle Water Department accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Carlisle Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Carlisle Water Service
Starting Your Service
When you move to a new home in Carlisle, you'll most likely already have running water, but you'll still need to set up water service with the Carlisle Water Department. Luckily, Carlisle has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Carlisle, you'll need to stop your water service with the Carlisle Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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