The City of Calistoga Water supplies water to about 5,610 residents living in the Calistoga area of Napa County. The City of Calistoga Water Department operates a water reservoir, the Kimball Reservoir, from which water is pumped to its conventional surface water treatment plant, which treats water through chemical coagulation, flocculation, sedimentation, chlorination, and filtration processes to improve its quality. The treated water is stored in a 100,000-gallon Clearwell and distributed to the customers. Up to 70% of the Calistoga water is purchased from the City of Napa, which draws from Barker Slough in the Sacramento Delta via the North Bay Aqueduct, Lake Hennessey, and Lake Milliken. The water from these sources may be treated by the Edward I. Barwick Jamieson Canyon Water Treatment Plant, the Hennessey Water Treatment Plant, or the Milliken Water Treatment Plant. The City's water has a hardness of 105 mg/l.

Calistoga Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Calistoga Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Calistoga Water website.

Contact City Of Calistoga Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
414 Washington Street
Calistoga, California 94515

phone
Drayner@Ci.Calistoga.Ca.Us

Emergency (24 hours - broken water main or pipeline, etc.)
707-942-2828

Pay Your City Of Calistoga Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Calistoga Water site. City Of Calistoga Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Calistoga Water Service

Starting Your Service

When you move to a new home in Calistoga, you'll most likely already have running water, but you'll still need to set up water service with the City Of Calistoga Water. Luckily, Calistoga has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Calistoga, you'll need to stop your water service with the City Of Calistoga Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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