The City of Hagerstown Water Division, under the City Utilities Department, provides water for about 88,000 residents living in the Hagerstown area, Maryland. Established in 1813, the Hagerstown Water Division collects surface water that comes from one of two City-owned treatment plants. The main plant is the R.C. Willson Water Treatment Plant which uses the Potomac River as the water source. The second plant is the W.M. Breichner Water Treatment Plant which uses the Edgemont Reservoir as its source.

Hagerstown Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Hagerstown Water Division to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Hagerstown Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Hagerstown Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Hagerstown Water Division Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Water & Sewer Department 51 West Memorial Boulevard
Hagerstown, Maryland 21740

301-739-8577
nhausrath@hagerstownmd.org

Emergency (24 hours - broken water main or pipeline, etc.)
301-790-3207

Pay Your City Of Hagerstown Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Hagerstown Water site. City Of Hagerstown Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Hagerstown Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Hagerstown Water Service

Starting Your Service

When you move to a new home in Hagerstown, you'll most likely already have running water, but you'll still need to set up water service with the City Of Hagerstown Water. Luckily, Hagerstown has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hagerstown, you'll need to stop your water service with the City Of Hagerstown Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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