The City of New Bedford Water Division, under the City Department of Public Infrastructure, provides water for about 95,072 residents living in the area of New Bedford City, Massachusetts. Established in 1863, the City of New Bedford Water currently obtains its supply from Assawompsett Pond Complex, a surface water system comprised of Long Pond, Assawompsett, Pocksha, Great Quittacas, and Little Quittacas Ponds located in the towns of Freetown, Lakeville, Rochester and Middleboro.

New Bedford Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires New Bedford Department of Public Infrastracture Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of New Bedford Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of New Bedford Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact New Bedford Department of Public Infrastracture Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1105 Shawmut Avenue
New Bedford, Massachusetts 02746

508-979-1550
ymane.galotti@newbedford-ma.gov

Emergency (24 hours - broken water main or pipeline, etc.)
508-979-1550

Pay Your City Of New Bedford Water Department Bill

Already have an account?

If you already have an account, you just need to login to the City Of New Bedford Water Department site. City Of New Bedford Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of New Bedford Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start New Bedford Water Service

Starting Your Service

When you move to a new home in New Bedford, you'll most likely already have running water, but you'll still need to set up water service with the City Of New Bedford Water Department. Luckily, New Bedford has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in New Bedford, you'll need to stop your water service with the City Of New Bedford Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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