The Desert Water Agency (DWA), a not-for-profit water and sewer government agency, provides water for about 64,887 residents living in the area of Palm Springs, California. Established in 1961, the Desert Water Agency is currently obtaining its supply from a combination of sources: groundwater from the Whitewater River Sub-Basin of the Coachella Valley Groundwater Basin; and surface water from Chino Creek, Snow Creek and Falls Creek. DWA also imports water from the Colorado River through the Colorado River Aqueduct to percolate into the groundwater basin via recharge points in Windy Point and in Mission Creek.

Palm Springs Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Desert Water Agency to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Desert Water Agency? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Desert Water Agency received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Desert Water Agency Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1200 South Gene Autry Trail
Palm Springs, California 92263

760-323-4971
No email provided. Please visit the contact form. https://dwa.org/connect-with-us/contact

Emergency (24 hours - broken water main or pipeline, etc.)
760-323-4971

Pay Your Desert Water Agency Bill

Already have an account?

If you already have an account, you just need to login to the Desert Water Agency site. Desert Water Agency accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Desert Water Agency website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Palm Springs Water Service

Starting Your Service

When you move to a new home in Palm Springs, you'll most likely already have running water, but you'll still need to set up water service with the Desert Water Agency. Luckily, Palm Springs has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Palm Springs, you'll need to stop your water service with the Desert Water Agency, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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