The Easthampton Water Department, a public community water system under the City Department of Public Works Water Division, provides water for about 16,439 residents living in Easthampton, a city in Hampshire County, Massachusetts. Established in 1785, Easthampton Water Department System currently obtains its groundwater supply from the Barnes Aquifer system, a complex of several productive aquifers extending about twelve miles beneath portions of four communities: Westfield, Holyoke, Southampton, and Easthampton. Currently, there are five active wells that draw water from the aquifer in Easthampton; these are Nonotuck Park and Brook Street both located in Nonotuck Park, Hendrick Street wellfield and the Pines well, located off Hendrick St. by the Water Treatment Plant, and finally, the last, Maloney well, located off Lovefield Street is used primarily as a back-up source during times of high demand.

Easthampton Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Easthampton Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Easthampton Water Department website.

Contact Easthampton Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
109 Hendrick Street
Easthampton, Massachusetts 01027

413-529-1422
dpw@easthamptonma.gov

Emergency (24 hours - broken water main or pipeline, etc.)
413-529-1400

Pay Your Easthampton Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Easthampton Water Department site. Easthampton Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Easthampton Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Easthampton Water Service

Starting Your Service

When you move to a new home in Easthampton, you'll most likely already have running water, but you'll still need to set up water service with the Easthampton Water Department. Luckily, Easthampton has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Easthampton, you'll need to stop your water service with the Easthampton Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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