The Ephrata Area Joint Authority, a public community water system under the Local Government Department of Public Works, provides water for about 24,500 residents living in Ephrata, a borough in Lancaster County, Pennsylvania. Established in 1935, the Ephrata Area Joint Authority System currently obtains its supply from a blend of sources, with approximately two million gallons of water used daily half is surface water from Cocalico Creek and the other half is groundwater supply from three wells.
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Ephrata Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Ephrata Area Joint Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Ephrata Area Joint Authority website.

Contact Ephrata Area Joint Authority Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
124 South State Street
Ephrata, Pennsylvania 17522

717-738-9222
custserv@ephrataboro.org

Emergency (24 hours - broken water main or pipeline, etc.)
717-733-1277

Pay Your Ephrata Area Joint Authority Bill

Already have an account?

If you already have an account, you just need to login to the Ephrata Area Joint Authority site. Ephrata Area Joint Authority accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Ephrata Area Joint Authority website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Ephrata Water Service

Starting Your Service

When you move to a new home in Ephrata, you'll most likely already have running water, but you'll still need to set up water service with the Ephrata Area Joint Authority. Luckily, Ephrata has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Ephrata, you'll need to stop your water service with the Ephrata Area Joint Authority, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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