Frederick has multiple water providers: Frederick Water and Frederick County Division of Utilities and Solid Waste Management (DUSWM) – New Design. This page provides information about Frederick County Division of Utilities and Solid Waste Management (DUSWM) – New Design.

The Frederick County Division of Utilities and Solid Waste Management (DUSWM) – New Design Water System, a regional water and wastewater service operator, provides water for about 49,200 residents living in the areas of Central Frederick, East County and Point of Rocks, Maryland. Established in 1748, the Frederick County Utilities is currently obtaining its supply from a blend of sources: about 94% surface water from the Potomac River produced at the New Design Road Water Treatment Plant. The remaining 6% is groundwater from aquifers beneath Frederick.

Frederick Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Frederick County Utilities Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Frederick County Division of Utilities and Solid Waste Management (DUSWM) – New Design? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Frederick County Division of Utilities and Solid Waste Management (DUSWM) – New Design received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Frederick has multiple water providers: Frederick Water and Frederick County Division of Utilities and Solid Waste Management (DUSWM) – New Design. This page provides water quality information for Frederick County Division of Utilities and Solid Waste Management (DUSWM) – New Design.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Frederick County Utilities Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Frederick County Duswm 4520 Metropolitan Court
Frederick, Maryland 21702

301-600-1825
wsops@frederickcountymd.gov

Emergency (24 hours - broken water main or pipeline, etc.)
301-600-2194

Pay Your Frederick County Division of Utilities and Solid Waste Management (DUSWM) – New Design Bill

Already have an account?

If you already have an account, you just need to login to the Frederick County Division of Utilities and Solid Waste Management (DUSWM) – New Design site. Frederick County Division of Utilities and Solid Waste Management (DUSWM) – New Design accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Frederick County Division of Utilities and Solid Waste Management (DUSWM) – New Design website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Frederick Water Service

Starting Your Service

When you move to a new home in Frederick, you'll most likely already have running water, but you'll still need to set up water service with the Frederick County Division of Utilities and Solid Waste Management (DUSWM) – New Design. Luckily, Frederick has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Frederick, you'll need to stop your water service with the Frederick County Division of Utilities and Solid Waste Management (DUSWM) – New Design, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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