The Georgetown Water Department supplies water to about 8,766 residents living in the Georgetown area of Essex County, Massachusetts. The Georgetown Water Department collects a blend of groundwater from Marshall's, Commissioner's, and Duffy's Landing Wells and treats it at the West Street Treatment Plant. Treatment processes include the removal of iron and manganese, pH adjustment, and disinfection with chlorine.


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Georgetown Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Georgetown Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Georgetown Water website.

Contact Georgetown Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1 Moulton St
Georgetown, Massachusetts 1833

phone
Mladderbush@Georgetownma.Gov

Emergency (24 hours - broken water main or pipeline, etc.)
9783525750

Pay Your Georgetown Water Bill

Already have an account?

If you already have an account, you just need to login to the Georgetown Water site. Georgetown Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Georgetown Water Service

Starting Your Service

When you move to a new home in Georgetown, you'll most likely already have running water, but you'll still need to set up water service with the Georgetown Water. Luckily, Georgetown has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Georgetown, you'll need to stop your water service with the Georgetown Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.