Hanover Municipal Water Works

The Borough of Hanover Municipal Water Works, a public community water system under the Borough Department of Public Works, provides water for about 40,900 residents living in the area of Hanover, Pennsylvania. Established in 1815, the Hanover Municipal Water Works System is currently obtaining its supply from a blend of the following surface water sources: Sheppard Myers Dam, Lawrence Baker Sheppard Dam (both located in W. Manheim Township, York County), Kitzmiller Dam and Slagles Run Intake and Pump Station (both located in Conewago Township, Adams County).
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Hanover Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Hanover Municipal Water Works to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Hanover Municipal Water Works Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
44 Frederick Street
Hanover, 17331

717-637-3877 (Mon–Fri, 8:00 AM–4:30 PM)
bshea@hanoverboroughpa.gov

Emergency (24 hours - broken water main or pipeline, etc.)
717-637-3877

Pay Your Hanover Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Hanover Utilities site. Hanover Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Hanover Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Hanover City Water Service

Starting Your Service

When you move to a new home in Hanover, you'll most likely already have running water, but you'll still need to set up water service with the Hanover Utilities. Luckily, Hanover City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hanover, you'll need to stop your water service with the Hanover Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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