The Holyoke Water Works, a public drinking water utility and municipal service agency, provides water for about 40,124 residents living in the Holyoke area. Established in 1872, the Holyoke Water Works' drinking water comes primarily from the Tighe-Carmody Reservoir in Southampton and is augmented by the McLean Reservoir in Holyoke using a transfer pump station located in the watershed of the Ashley Reservoir.

Holyoke Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Holyoke Water Works to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Holyoke Water Works? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Holyoke Water Works received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Holyoke Water Works received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Contact Holyoke Water Works Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Main Office - 20 Commercial St
Holyoke, Massachusetts 01040

413-536-0262
contid@holyoke.org

Emergency (24 hours - broken water main or pipeline, etc.)
413-536-0262

Pay Your Holyoke Water Works Bill

Already have an account?

If you already have an account, you just need to login to the Holyoke Water Works site. Holyoke Water Works accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Holyoke Water Works website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Holyoke Water Service

Starting Your Service

When you move to a new home in Holyoke, you'll most likely already have running water, but you'll still need to set up water service with the Holyoke Water Works. Luckily, Holyoke has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Holyoke, you'll need to stop your water service with the Holyoke Water Works, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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