Lancaster Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Lancaster Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Lancaster Water Department website.

Contact Lancaster Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
392 Mill St Extn
Lancaster, Massachusetts 1523

phone
Sjones@Lancasterma.Net

Emergency (24 hours - broken water main or pipeline, etc.)
9783652412

Pay Your Lancaster Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Lancaster Water Department site. Lancaster Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Lancaster Water Service

Starting Your Service

When you move to a new home in Lancaster, you'll most likely already have running water, but you'll still need to set up water service with the Lancaster Water Department. Luckily, Lancaster has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Lancaster, you'll need to stop your water service with the Lancaster Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.