Lenox Water Division is a public community water system under the City Water Division Department of Public Works that provides water to about 9,800 residents living in Lenox, a town in Berkshire County, Massachusetts. Founded in 1767, the Lenox Water Division System currently obtains its surface water supply from the Upper and Lower Root Reservoirs at Reservoir Road. Additionally, the system produced 190,847,765 gallons of water in 2021.
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Lenox Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Lenox Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Lenox Water Department website.

Contact Lenox Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
275 Main Street
Lenox, Massachusetts 1240

phone
Bhorn@Townoflenox.Com

Emergency (24 hours - broken water main or pipeline, etc.)
4136375521

Pay Your Lenox Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Lenox Water Department site. Lenox Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Lenox Water Service

Starting Your Service

When you move to a new home in Lenox, you'll most likely already have running water, but you'll still need to set up water service with the Lenox Water Department. Luckily, Lenox has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Lenox, you'll need to stop your water service with the Lenox Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.