The City of Malden Water, under the City Department of Public Works - Water Utilities Division, provides water for about 59,450 residents living in the area of Malden, Massachusetts. Established in 1649, the City of Malden Department of Water Utilities (DWU) is currently obtaining its supply via purchase directly from the Massachusetts Water Resources Authority (MWRA), which comes from surface water sources: Quabbin and Wachusett Reservoirs. Water from Ware River can also add to the supply when the demand arises.

Malden Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Malden Water Division to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

D-

Below Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Malden DPW? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Malden DPW received a below-average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

D-

Below Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Malden DPW received a below-average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Contact Malden Water Division Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
356 Commercial St,
Malden, Massachusetts 02148

781-397-7160
rknox@cityofmalden.org

Emergency (24 hours - broken water main or pipeline, etc.)
781-397-7160

Pay Your Malden DPW Bill

Already have an account?

If you already have an account, you just need to login to the Malden DPW site. Malden DPW accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Malden DPW website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Malden Water Service

Starting Your Service

When you move to a new home in Malden, you'll most likely already have running water, but you'll still need to set up water service with the Malden DPW. Luckily, Malden has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Malden, you'll need to stop your water service with the Malden DPW, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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