The City of Medford Water Department provides water for about 57,000 residents living in the area of Medford, Massachusetts. Established in 1892 the City of Medford Water Department is currently obtaining its supply via purchase directly from the Massachusetts Water Resources Authority (MWRA), a public water and sewer services wholesaler, which comes from surface water sources: Quabbin and Wachusett Reservoirs. Water from Ware River can also add to the supply when the demand arises.

Medford Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Medford Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

C-

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Medford Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Medford Water received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

C-

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Medford Water received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Contact Medford Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Water Shop
21 James Street
Medford, Massachusetts 02155

781-393-2402
rbaker@medford-ma.gov

Emergency (24 hours - broken water main or pipeline, etc.)
781-393-2403

Pay Your Medford Water Bill

Already have an account?

If you already have an account, you just need to login to the Medford Water site. Medford Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Medford Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Medford Water Service

Starting Your Service

When you move to a new home in Medford, you'll most likely already have running water, but you'll still need to set up water service with the Medford Water. Luckily, Medford has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Medford, you'll need to stop your water service with the Medford Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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