The City of Chicopee Water System, under the City Water Department, provides water for about 55,144 residents living in the area of Chicopee, Massachusetts. Established in 1848, the Chicopee Water Department is currently obtaining its supply via purchase directly from the Massachusetts Water Resources Authority (MWRA), a public water and sewer services wholesaler, which draws water from surface water sources: Quabbin and Wachusett Reservoirs. Water from Ware River can also add to the supply when the demand arises.

Chicopee Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Chicopee Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about MWRA - Chicopee Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, MWRA - Chicopee Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Chicopee Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
115 Baskin Drive
Chicopee, Massachusetts 01020

413-594-3420
jdeni@chicopeema.gov

Emergency (24 hours - broken water main or pipeline, etc.)
413-594-3420

Pay Your MWRA - Chicopee Water Bill

Already have an account?

If you already have an account, you just need to login to the MWRA - Chicopee Water site. MWRA - Chicopee Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the MWRA - Chicopee Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Chicopee Water Service

Starting Your Service

When you move to a new home in Chicopee, you'll most likely already have running water, but you'll still need to set up water service with the MWRA - Chicopee Water. Luckily, Chicopee has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Chicopee, you'll need to stop your water service with the MWRA - Chicopee Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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