Stoneham Water Department

The City of Stoneham Department of Public Works, through the Massachusetts Water Resources Authority (MWRA), provides water for about 21,437 residents living in the Stoneham area, Massachusetts. Established in 1725, the City of Stoneham purchases its water supply from the Massachusetts Water Resources Authority (MWRA). MWRA's water comes from the Quabbin and Wachusett Reservoirs. Water from the Ware River can also add to the supply at times.
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Stoneham Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Stoneham Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Stoneham Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
16 Pine Street
Stoneham, 02180

781-438-0760 (Mon–Fri, 7:00 AM–3:30 PM)
"No email provided. Please visit the contact form." (https://www.stoneham-ma.gov/formcenter/Contact-Our-Staff-4/Contact-Form-46)

Emergency (24 hours - broken water main or pipeline, etc.)
781-438-1215

Pay Your MWRA - Massachusetts Water Resources Authority Bill

Already have an account?

If you already have an account, you just need to login to the MWRA - Massachusetts Water Resources Authority site. MWRA - Massachusetts Water Resources Authority accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the MWRA - Massachusetts Water Resources Authority website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Stoneham City Water Service

Starting Your Service

When you move to a new home in Stoneham, you'll most likely already have running water, but you'll still need to set up water service with the MWRA - Massachusetts Water Resources Authority. Luckily, Stoneham City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Stoneham, you'll need to stop your water service with the MWRA - Massachusetts Water Resources Authority, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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