North Penn Water Authority

The North Penn Water Authority (NPWA) provides water for about 91,941 residents living in the area of Lansdale, Pennsylvania. Established in 1964, the North Penn Water Authority currently obtains its supply from a combination of sources: 88% is treated surface water from the Forest Park Water Treatment Plant (FPWTP), which uses the North Branch of Neshaminy Creek that flows into Lake Galena - the reservoir for Forest Park Water. Due to the high demand of water from Forest Park, water from the Delaware River is pumped as a supplemental source. The remaining 12% of water comes from 13 groundwater supply wells throughout the service territory that pump from the aquifer beneath Bucks and Montgomery Counties.
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Lansdale Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires North Penn Water Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2021)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about North Penn Water Authority? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, North Penn Water Authority received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Lead Report (2021)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about North Penn Water Authority? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, North Penn Water Authority received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact North Penn Water Authority Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
300 Forty Foot Road
Lansdale, Pennsylvania 19446

215-855-3617
info@npwa.org

Emergency (24 hours - broken water main or pipeline, etc.)
215-855-9945

Pay Your North Penn Water Authority Bill

Already have an account?

If you already have an account, you just need to login to the North Penn Water Authority site. North Penn Water Authority accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the North Penn Water Authority website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Lansdale Water Service

Starting Your Service

When you move to a new home in Lansdale, you'll most likely already have running water, but you'll still need to set up water service with the North Penn Water Authority. Luckily, Lansdale has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Lansdale, you'll need to stop your water service with the North Penn Water Authority, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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