The Town of Norwood Water, under the Town Public Works Department, provides water for about 26,789 residents living in the Norwood area, Massachusetts. Established in 1872, the Town of Norwood Water Department currently obtains its supply from purchased surface water via the Massachusetts Water Resources Authority (MWRA). MWRA’s water originates from the Quabbin and Wachusett Reservoirs in central Massachusetts and is treated at the John Carroll Water Treatment Facility in Marlborough. Water from the Ware River can also add to the supply at times.
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Norwood Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Norwood Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

C+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Norwood Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Norwood Water Department received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Lead Report (2020)

C+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Norwood Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Norwood Water Department received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Contact Norwood Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
566 Washington Street
Norwood, Massachusetts 02062

781-762-1413
dpw@norwoodma.gov

Emergency (24 hours - broken water main or pipeline, etc.)
781-762-1413

Pay Your Norwood Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Norwood Water Department site. Norwood Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Norwood Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Norwood Water Service

Starting Your Service

When you move to a new home in Norwood, you'll most likely already have running water, but you'll still need to set up water service with the Norwood Water Department. Luckily, Norwood has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Norwood, you'll need to stop your water service with the Norwood Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.