Otay Water District

The Otay Water District, a California special district, provides water for about 225,000 residents living in the Spring Valley area, and communities of Otay Mesa, Chula Vista, Jamul, Rancho San Diego, and unincorporated areas of El Cajon and La Mesa. Established in 1956, the Otay Water District collects water from the Colorado River, the State Water Project, and local supplies including seawater desalination from the Carlsbad Desalination Plant. Otay purchases its treated water from the San Diego County Water Authority, Helix Water District, and Metropolitan Water District of Southern California.
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Spring Valley Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Otay Water District to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Copper & Lead Report (2017)

A

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Otay Water District? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Otay Water District received the best-possible grade because the amounts of lead and copper found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Copper & Lead Report (2017)

A

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Otay Water District? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Otay Water District received the best-possible grade because the amounts of lead and copper found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Otay Water District Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2554 Sweetwater Springs Blvd.
Spring Valley, 91978

619-670-2222 (Mon–Fri, 8:00 AM–5:00 PM)
customerservice@otaywater.gov

Emergency (24 hours - broken water main or pipeline, etc.)
619-670-2207

Pay Your Otay Water District Bill

Already have an account?

If you already have an account, you just need to login to the Otay Water District site. Otay Water District accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Otay Water District website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Spring Valley City Water Service

Starting Your Service

When you move to a new home in Spring Valley, you'll most likely already have running water, but you'll still need to set up water service with the Otay Water District. Luckily, Spring Valley City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Spring Valley, you'll need to stop your water service with the Otay Water District, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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