New Castle has multiple water providers: PA American Water - New Castle, PA American Water - Butler, Pa American Water - Punxsy, and Pa American Water - Kane, view all. This page provides information about PA American Water - New Castle.

The Pennsylvania American Water Company (PAWC) - New Castle System, a public community water system under the City Department of Public Works, provides water for about 43,640 residents living in the area of New Castle, Pennsylvania. Established in 1886, the Pennsylvania American Water - New Castle System is currently obtaining its supply from a surface water source, the Shenango River.

New Castle Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Pennsylvania American Water - New Castle to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about PA American Water - New Castle? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, PA American Water - New Castle received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Pennsylvania American Water - New Castle Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2736 Ellwood Road
New Castle, Pennsylvania 16101

724-652-4684
No email provided. Please visit the contact form. https://amwater.com/paaw/customer-service-billing/customer-service-request

Emergency (24 hours - broken water main or pipeline, etc.)
800-565-7292

Pay Your PA American Water - New Castle Bill

Already have an account?

If you already have an account, you just need to login to the PA American Water - New Castle site. PA American Water - New Castle accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the PA American Water - New Castle website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start New Castle Water Service

Starting Your Service

When you move to a new home in New Castle, you'll most likely already have running water, but you'll still need to set up water service with the PA American Water - New Castle. Luckily, New Castle has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in New Castle, you'll need to stop your water service with the PA American Water - New Castle, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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