New Castle has multiple water providers: PA American Water - New Castle, PA American Water - Butler, Pa American Water - Punxsy, and Pa American Water - Kane, view all. This page provides information about Pa American Water - Punxsy.

The Punxsutawney System of Pennsylvania American Water supplies water to about 8,800 residents living in the Punxsutawney, Big Run, Walston, and De Lancey areas of Jefferson County. Founded in 1886, PA American Water - Punxsutawney collects a blend of surface water and groundwater from East Branch Mahoning Creek and three wells and disinfects it with chlorine before distribution.


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Punxsutawney Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Pa American Water - Punxsy to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Pa American Water - Punxsy website.

Contact Pa American Water - Punxsy Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2736 Ellwood Rd
New Castle, Pennsylvania 16101

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
814-427-2289

Pay Your Pa American Water - Punxsy Bill

Already have an account?

If you already have an account, you just need to login to the Pa American Water - Punxsy site. Pa American Water - Punxsy accepts credit cards, debit, and direct deposit. Click here to login.

How to Start New Castle Water Service

Starting Your Service

When you move to a new home in Punxsutawney, you'll most likely already have running water, but you'll still need to set up water service with the Pa American Water - Punxsy. Luckily, New Castle has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Punxsutawney, you'll need to stop your water service with the Pa American Water - Punxsy, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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